POPIA Compliant

Privacy Policy.

We believe your data is your property. Here is exactly how we protect it, manage it, and secure it.

Last Updated: 2026/06/09

1. Information We Collect

EventMarketplace ("we", "our", "us") collects information in two primary ways:

  • Account Data: Information provided by Event Planners during registration, including names, email addresses, and billing information.
  • Guest Matrix Data: As a SaaS platform, planners input third-party data (guest names, emails, dietary requirements). In this context, EventMarketplace acts purely as a Data Processor, while the Planner remains the Data Controller.

2. How We Use Your Data

We use the collected information strictly for operational purposes:

  • To provide and maintain the Command Center services.
  • To facilitate the sending of digital invitations and capture RSVPs.
  • To notify you about changes to our platform, security updates, or policy modifications.

We do not, and will never, sell your personal data or your guests' data to third-party data brokers.

3. POPIA & Your Rights

In compliance with the Protection of Personal Information Act (POPIA) of South Africa, you possess the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or deletion of your personal data.
  • Object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact our support team at privacy@eventmarketplace.co.za.

Further Reading

Please also review our Terms of Service. To understand more about the infrastructure protecting your data, you can learn About Us or view our strict access controls on the How it Works page. If you have a specific compliance query, please reach out via our Support Page.