Privacy Policy.

EventMarketplace ("we", "our", "us") collects information in two primary ways:

• Account Data: Information provided by Event Planners during registration, including names, email addresses, and billing information.
• Guest Matrix Data: As a SaaS platform, planners input third-party data (guest names, emails, dietary requirements). In this context, EventMarketplace acts purely as a Data Processor, while the Planner remains the Data Controller.

We use the collected information strictly for operational purposes:

• To provide and maintain the Command Center services.
• To facilitate the sending of digital invitations and capture RSVPs.
• To notify you about changes to our platform, security updates, or policy modifications.

We do not, and will never, sell your personal data or your guests' data to third-party data brokers.

In compliance with the Protection of Personal Information Act (POPIA) of South Africa, you possess the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of your personal data.
• Object to the processing of your personal data under certain conditions.

To provide cloud syncing, AI generation, and subscription services, our mobile applications collect and securely store the following data:

• Personal Information: Name, email address, phone number, and Firebase User ID (collected via Google Sign-In to authenticate your account).
• User Content: Profile configurations, event details, budget ledgers, guest lists, generated CVs (PDFs), cover letters, and manual text inputs relevant to your app usage. This data is stored securely in Google Cloud (Firebase Firestore and Cloud Storage) so you can access it across devices.
• App Activity: Analytics regarding feature usage, career tracking data, or event management metrics depending on the specific application accessed.
• Audio Data: If you use voice-to-text features, device microphone audio is processed temporarily in real-time via the device's native Speech-to-Text engine. Audio files are not stored or transmitted to our servers.
• Financial Information: Purchase history and subscription status are processed securely through Google Play Billing and RevenueCat. We do not collect or store your raw credit card information.

• AI Processing: Text inputs, chat messages, and contextual workspace data are securely transmitted to Google Vertex AI to generate optimized content, layouts, budget projections, or career materials.
• Model Training: Your personal data, application inputs, and chat logs are never used to train generalized AI models.
• Content Moderation: Users can flag or report any inappropriate AI-generated content directly within the apps or by contacting support.

We share necessary data with industry-standard third-party services exclusively to operate the apps:

• Google Firebase: For secure database hosting, file storage, and user authentication.
• RevenueCat: For cross-platform purchase tracking and subscription management.
• Google Play Billing: For secure payment processing.

Data Sharing: We do not sell, rent, or trade your personal data, document content, or app activity to any third parties for marketing or advertising purposes.

Data Security: All data in transit (including API calls, license verification, and cloud database syncing) is protected using industry-standard SSL/TLS encryption.

Retention: We retain your mobile account data as long as your account is active so you can access your cloud vault. Quick Slide Translator data is processed ephemerally "in-memory" and is not retained.

Account Deletion: You have the right to request the complete deletion of your account and all associated data. You can initiate this by contacting us directly at lebom@oneclickenterprise.com. Upon request, all user records, uploaded files, and database entries will be permanently deleted within 30 days.

Our Services are not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

If you have any questions about this Privacy Policy, or wish to report an issue, please contact us at: lebom@oneclickenterprise.com.